International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

The Use of Banks’ Financial Statements by Depositors and the Impact on Their Decision-Making: A Case from Lebanon
Hassan I. Rkeina, Hussin J. Hejasea, Ali Rkeinb, Ale J. Hejasec, Hassan Fayyad-Kazana

The objective of financial statements is to provide financial information that is useful to users in making informed decisions about an organization. In this respect, this study aims to assess the usage of financial information provided in banks’ financial statements by their customers and to what extent these financial statements are influencing their decisions in dealing with banks. This research adopts a quantitative-deductive approach. It draws on data from a structured questionnaire administered to a sample of 133 customers in various Lebanese banks. Statistical analysis included descriptive statistics, correlation analysis and hypotheses testing with Chi-square, and analysis of variance methods, to analyze the collected data. Findings show that bank account holders trust the information of the bank’s financial statement and their investment decision is not impacted by the bank’s financial Statements results. However, after the economic downturn in Lebanon, bank account holders are more likely to study bank’s financial statements.

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