Managing and Enhancing Employee Engagement
Eric Flamholtz PhD
Abstract
There has been increasing interest in the concept of “Employee Engagement.” The term itself has an intuitive appeal with positive connotations. However, although the concept is now widely used, it is still lacking in precision. The purpose of this paper is to provide a framework that can be useful to managers as well as researchers to understand the nature and potential value of the construct of employee engagement as well as the providing a platform for the development of tools for measuring engagement.
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