Transition in Intercultural Communication Competence: Business Communication between Japanese and Americans
Junko Kobayashi
Abstract
This paper examines the transition in Japanese and American businesspeople’s intercultural communication
competence depending on the flow of the times. Based on interview results of people who have business experiences
with Americans or Japanese, this paper analyzes how Japanese and Americans regard each other’s culture and the
rapid change of the times, and how they have made concessions in order to conduct business transactions more
effectively. Approaches acquired through first-hand experiences of businesspeople who achieved success or drawn
lessons from their past failures offer many clues for businesspeople who wish to be active in the international business
arena.
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