International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

The Impact of Job Burnout on the Performance of Staff Member at King Abdul-Aziz University
Wafaa Mohammed Ahmed Bin Zaid

Job burnouts have been associated with reduced employee satisfaction and performance. Establishing the causes of job burnout and its effect on staff members of the King Abdul-Aziz University, Jeddah, Saudi Arabia, was the intention of the present investigation. Three dimensions of burnout were assessed: exhaustion, depersonalization, and personal accomplishment. It was hypothesized that each of the three had direct impacts on workplace satisfaction and performance. The research assumed a quantitative approach using a descriptive design. Data from 500 individuals who work at the institution were randomly sampled and analyzed; and information obtained through questionnaires. The mean exhaustion level of the sample was 2.95 (std, dev. = 0.77) while that for depersonalization and personal accomplishment were 2.09 (std, dev. = 0.77) and 3.83 (std, dev. = 0.53) respectively. The average staff performance was 3.36 (std, dev. = 0.60). Significant associations were established between performance and each of the dimensions.

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