Synergistic High-performance Work System and Perceived Organizational performance of Small and Medium-Sized Enterprises: A Review of Literature and Proposed Research Model
Nguyen Thi Uyen, Siti Rohaida, Mohamed Zainal
Abstract
High performance work systems (HPWS) are found as an effective driver of organizational performance in
several studies. Nevertheless, most of previous studies of HPWS were conducted with a simple set of HR practices
and there is a lack of strategic approach for HPWS as a truly synergistic system (Banks & Kepes, 2015;
Lengnick-Hall, Lengnick-Hall, Andrade, & Drake, 2009). Especially, the previous studies were mainly addressed
in the context of large business and it is far from clearance in SME context. Thus, this paper attempts to bridge
the gaps by exploring the nature of HPWS from strategic and systematic approach as well as identifying the the
potential effect of synergistic HPWS on perceived organizational performance. Under the light of strategic
management, HPWS is explored with necessary dimensions to sustain the nature as well as effectiveness of a
system. Hence, this study enriches the cross-field literature of strategic management and HRM. The proposed
research model and proposition of the relationship between synergistic HPWS and organizational performance
contribute to development of strategic HRM literature and the theoretical groundwork for further empirical
studies of HPWS.
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