International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

Influence of Change Management on Employee Performance: A Case of University of Eldoret, Kenya
Sr. Lucy Wanza, Janet Kagwiria Nkuraru

This study investigated the effects change management on the performance of employees in relation to technological changes, organizational leadership, structure and culture. The study adopted a case study research design. The target population was 403 employees. A sample size of 121 employees was selected using simple random sampling technique. Primary data was collected using questionnaires and interview schedules. Analysis was done using descriptive statistics and presented using graphs and tables. The study found that structural changes and organizational leadership influenced university employees’ performance positively. The study further revealed that technological changes have a great impact on employees’ performance due to the rapid technological changes that the world is rapidly adjusting that eases employee’s work load and to increase efficiency and effectiveness at work place. A strong organizational culture creates synergy and momentum that encourages teamwork and enhances employee performance. The study concluded that structural changes, leadership, technology and organizational culture influence the performance of employees positively. The study recommended that the university leadership needed to change their mindsets on the impact of change management, leadership styles that increase employee motivation to exceed expected results and a change process that is result oriented thus increasing their levels of employee’s performance.

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