Human Resource Management Practices as a Success Factor of Knowledge Management Implementation at Health Care Sector in Jordan
Sulieman Ibraheem Shelash Al-Hawary
Abstract
The purpose of this paper is to the association between human resource management (HRM) practices and
knowledge Management Implementation from the Jordanian Health Care Sector. The study uses qualitative
methodology, a face to face survey was conducted to test the hypothesis, private hospitals were chosen in Jordan
with their employees acting as respondents to survey, a sample includes 289employees of Jordanian private
hospitals. The researcher finds that the order of importance of the HRM practices tested here is: Training and
Development, compensation and reward, Performance Appraisal, and Recruitment and selection. The results also
indicate that training and development, performance appraisal, compensation and reward, and recruitment and
selection showed a positive impact with knowledge Management Implementation, as perceived by the employees
in the Jordanian private hospitals. Managers and decision makers may put their efforts to effectively manage and
leverage the knowledge and expertise embedded in individual minds which make them able to create more value
and achieve superior competitive advantage. Recruitment and selection should be carefully designed to ensure
validity and reliability in selecting the pro-knowledge employee.
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