Training Requirements for Managers an Applied Study in the Jordanian Banking Sector
Safa' Mohammad Taha Al-Hmoud
Abstract
The study aimed at identifying the training requirements for managers, vice- managers and heads of departments
in the Jordanian banks sector. The study sample consisted of (241) managers, vice-managers and heads of
departments of Jordanian banks. For achieving the aim of the study, a questionnaire was designed based on
theoretical literature and previous studies, measuring a number of concepts relating to training requirements,
training methods being practiced and preferred by Jordanian banking sector. The results showed that the
determination of training requirements for the managers of Jordanian banks represents one of the important ways
of constituting an efficient managerial systems at a time which needs caring about the different variables and
challenges represented in knowledge flow, technology and training programs development in order to work in
harmony with modern time and cope with recent developments. On the other hand, the obstacles which face the
employees and managers in the process of determining their training requirements were represented in the nonawareness
of banks managements of the importance of determining the training requirements for workers as well
as the non-existence of a plan to determine that. The study recommended the necessity for charging an authorized
department in the state to work for controlling the standards of training excellence, to reconsider the practiced
training methods and to develop training programs in light of the global developments occurring in the banking
system.
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