Internet Marketing Adoption by Small Business Enterprises in Malaysia
Noor Fadhiha Mokhtar
Abstract
The study provides insights into small business enterprises’ perceptions of the adoption of Internet marketing.
Data were gathered from 10 in-depth semi-structured interviews conducted with small business owners located in
Malaysia. The findings indicate that adopting Internet marketing assisted small business enterprises to have
wider market coverage, reduce marketing cost, and increase customer relationship. The paper demonstrates the
evolution of marketing approach; from traditional marketing to Internet marketing and the positive impact of
Internet marketing to the businesses.
Full Text: PDF