International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

Factors Hindering Health Professionals from Achieving Hospital Goals at Moi Teaching and Referral Hospital, Kenya
Sr. Lucy Wanza

Effective management of hospitals and other healthcare institutions all emphasize a broadly accepted mission of measured performance, continuous quality improvement and responsiveness to the needs of patients, physicians, employees and community stakeholders. It is against this fact that this study aimed to investigate the factors hindering health professionals on management of Moi Teaching and Referral Hospital (MTRH), Eldoret in Kenya. The study adopted the contingency theory to guide the study and employed a case study research design. The study targeted 43 doctors who were in management positions. Data was collected using questionnaire. Analysis was done using descriptive statistics and presented using tables. The findings indicated that all the health professionals were trained on management skills during their formal study. The findings also indicated that the health professionals recruit or work with HR personnel to help them manage the hospital. The study revealed that the factor of playing double roles takes most of their work time hence less is achieved in terms of performance by the health professionals. It was concluded that many factors hinder health professionals in performing managerial duties and at the same time performing their daily schedule of their health profession. Such factors included management skills, human resource development, double roles and on job training challenges. The study recommended that the education system in Kenya should develop management curriculum for health professionals in order for them to easily handle their tasks on health care systems and to incorporate the human resource personnel to assist health care professionals in the management positions.

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