The Relationship between Human Resource Management and Islamic Microfinance Providers’ Performance: The Mediating Role of Human Capital
Amrizah Kamaluddin, Nawal Kasim
Abstract
The current study has three objectives. Firstly is to examine the relationship between the performance of Islamic
Microfinance Institution with human resource management; secondly to assess whether human capital is
associated with the Microfinance Institutions’ performance and finally, to investigate whether human capital
mediates the relationship between human resource management and Microfinance Institutions’ performance.
Data was collected via survey questionnaires. The result of regression analysis showed that there was significant,
positive association between the human resource management and human capital with performance. However,
human capital was found to be insignificant to mediate the relationship bertween human resource management
and Microfinance Institutions’ performance. The result implies that effective Islamic human resource
management processes cum excellent human capital leads to enhancement of performance. Nevertheless, human
capital alone does not affect the relationship between human resource management and Microfinance
Institutions’ performance. The result indicates that there are other organizational capital which should be
considered to explain this relationship.
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