International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

The Guidance of Moral Values towards the Consolidation of the Quality Management System according to the Islamic Perspective
Hasan Al-Banna Mohamed, Ab. Mumin Ab. Ghani, Siti Arni Basir

It is GOD‟s revelation that has provided a sound, complete basis for humans in their worldly, daily affairs. The management system brought upon by the Islamic teaching has also given birth to a highly effective and efficient quality management system. It is irrefutable that the system, if applied to an individual, family, organisation or nation administered by the Qur‟anic guidance will contribute to the success of the civilisation in this life and in the afterlife. Yet, what has become the point of debate is that the Westernised management system merely prioritises temporary, superficial or material benefit. This is of course different from the Islamic management system that makes constant reference to ALLAH; thus, it needs to be highlighted as the primary guidance, apart from integrating this sistem with scientific management knowledge for the handling of organisations. Therefore, this article seeks to establish several aspects of moral values in the management of administrative affairs, especially in regard to employees in Malaysia. The values involve the Tawhidic management concept, trustworthy and accountable leadership values, the implementation of justice and the principle of Shura (collective) management, as well as several suggestions of the more quality management system consolidation, through the perspective of Islam.

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