International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss


Evaluating E-government Implementation by Local Government: Digital Divide in Internet Based Public Services in Indonesia
Budi Hermana, Widya Silfianti

The objective of this study is to evaluate the performance of public services through the website of local governments in Indonesia. Research variables are characteristic of web services, website popularity, and web metrics. Secondary and primary data are deployed to measure those variables. Data analysis focused on identifying the digital divide views from government levels and geographic location of Java and outside Java. Result finding show that on web metrics rank of local governments outside Java shows, website of province is more dominant than the city or county website, while for Java Island, the website of the district or the city is more dominant than the provincial web. Further it shows that the province is better than the district and city for a web page and inbound links, while the city is better for the popularity. District is lower than the provincial and city for all web metrics. Finally it shows that there are digital divide between Java and outside Java for a web page, inbound links and traffic.

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