The Impact of Supply Chain Management Practices on Competitive Advantage
Umol Syamsyul Rakiman, Ranjini a/p P Suresh Kumar, Raja Zuraidah Rasi, Wan Maisara Wan Mohamad, Hazliza Haron
Abstract
In today's business world, supply chain management has become a critical competitive advantage and one of the finest ways to improve performance for companies. However, in developing countries supply chain management practices are disregarded as unnecessary and don’t have much research on supply chain management practices on competitive advantage. The objectives of this study are to explore the relationship between supply chain management practice and competitive advantage in Selangor. To collect data for this research, Google form was used as questionnaire and distributed to food and beverage companies in Selangor. Then, the data was analyzed using Statistical Package for Social Science (SPSS). Out of four hypothesis, three hypothesis were accepted and shows that customer relationship, integration of supply chain and supplier strategic partnership have impact on competitive advantage. In future research, research suggested to use both quantitative and qualitative method to have more quality data collection.
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