Digital Marketing as a Promotional Tourism Strategy in Ecuador. A Systematic Mapping
Alejandra Vera González, Juan Carlos Ortíz Navarro, Andrés Mauricio Mantilla Fuentes, Guido Marcelo Salazar Lozada, Olivia del Pilar Espinosa Ochoa
Summary
Digital marketing is a tool that allows the tourism sector to be in the public eyeat an international level. It is part of a
strategy of visual and interactive promotion worldwide, which is possible through the use of metadata, web pages and
social networks. This investigation demonstrates how relevant digital marketing is in the in the industry of hospitality
in Ecuador, through the participation of the Ministry of Tourism, as well as the travel agencies, the tourism
promotional agencies and other private sector agents. Systematic mapping was used to identify the contribution of the
most widely used digital tools that support the strategies of digital marketing, integrated to the promotion of tourism in
Ecuador. Likewise, the main opportunities of the strategic alliance digital marketing – tourism were identified with the
intention of boosting the available tools for a growing tourism market.
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