The Impact of Corporate Social Responsibility on the Performance of Pharmaceutical Companies in Jordan
Dr. Abdelghafour Al-Zawahreh, Asma R. Mahmoud, Dr. Abdelbaset M. Alkhawaldeh
Abstract
The purpose of this study was to examine the impact of corporate social responsibility (CSR) on the performance of pharmaceutical companies in Jordan. The sample of the study consisted of 492 employees from 14 pharmaceutical companies. Results revealed that there was a positive impact of CSR practices on pharmaceutical company's performance. Results also indicated that customer responsibility dimension had the highest impact on the company's performance, followed by employee, supplier, and community. However, environmental responsibility dimension had the lowest impact on the performance. In light of previous findings, the study suggested a number of recommendations for the field of study.
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