Effects of Market Orientation on Business School Performance: A View from Marketing Department Chairpersons and Business School Deans of AACSB Member Schools
Robert L. Webster, Kevin L. Hammond, James C. Rothwell
Abstract
This manuscript reports the results of a national survey examining the levels of reported market orientation
toward students and explores its impact on business school performance. The business schools researched were
all members of AACSB and all were located in the United States. Marketing department leaders and the business
school deans were asked to respond to a mailed survey. Ninety-four marketing department chairpersons and 131
business school deans responded. The manuscript details the data collection and analysis processes, the
statistical findings, implications for business school administrators, as well as a call for additional research.
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