Microsoft Access and Microsoft Excel Skills Needed by Office Technology and Management Lecturers for Quality Service Delivery
Azih, Nonye Ph.D.

Abstract
This paper was aimed at ascertaining the Microsoft access and Microsoft excel skills needed by Office Technology and Management Lecturers for effective teaching and learning of the programme. Two research questions and one hypothesis guided the study. Fifty lecturers and fifty students from selected polytechnics in the South East zone responded to the structured questionnaire items. Mean and standard deviation were used for the data analysis while the t-test was used to test the hypothesis at 0.05 level of significance. The study found out that Microsoft access and Microsoft excel sub skills are needed by office education graduates and recommended that all the institutions offering OTM as an option of business education should ensure that Microsoft Access and Microsoft Excel skills are integrated into their curriculum.

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