Factors Affecting the Use of a Medical Material Management Cloud - A Case Study of Telecommunications Company C
Li-Chuan Chu, Chang-Jer Wu, Jin-Hung Lin
Abstract
Combining the revised Technology Acceptance Model with the Information System Success Model as a theoretical
framework, this study employed experts and scholars to examine the factors affecting a medical device
management cloud. Convenience sampling was used to examine the factors affecting the willingness of employees
in four teaching hospitals in the Central Taiwan and their medical device suppliers to use Chung Hwa Telecom’s
medical device management cloud. Statistical descriptions, relevant analyses, confirmatory factor analysis, and
structural equation modeling were conducted to verify the model. Regarding the medical device management
cloud, the results showed: relationship quality has a significant positive effect on perceived usefulness (PU) and
usage intention; information quality does not have a significant positive effect on PU but does have a significant
positive effect on perceived ease-of-use (PEOU); system quality does not have a significant positive effect on PU
but does have a significant positive effect on PEOU; service quality has a significant positive effect on PU and
PEOU; usage intention has a significant positive effect on PU; PU has a significant positive effect on PEOU; PU
and PEOU have a significant positive effect on usage intentions。A medical device management cloud provided
by Telecom Company C to each major medical institution and device supplier would be an excellent tool to
improve service quality, reduce medical treatment costs, create immediate feedback information on patient safety,
and continue to increase the net benefit to medical institutions.
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