International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

Leadership in Quality Management – An Islamic Perspective
NurHidayah Marzuki@Yahaya

Abstract
Quality management is one form of management founded by western thinkers with the aim of fulfilling consumer satisfaction, enhancing production and providing competition for an institution. Therefore, to ensure that quality management achieves its aim, members of the institution ought to play an important role in managing the institution, especially the top management or its leaders. The leaders are responsible for ensuring the smooth launching of the quality management process. The question is how leaders implement their responsibility in quality management. What are the elements emphasised by the leaders in order to ensure quality management is able to achieve the aim of the organization? Do leaders entirely apply Western thinking in quality management when managing an organization? This study intends to analyse the leadership aspect in quality management and answer these questions by using the theoretical method. This study also hopes to establish that quality management is an important element in efforts to enhance the management aspect in an organization.

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