The Effect of Social Characteristic in the Acceptance and Continue Usage for Information Technology in the Public Sector
Dr. Sami Mohamed Al Haderi, Dr. Azelin Binti Aziz

Abstract
Purpose: This study aims to test the factors influencing the acceptance and continue usage of technology in public sector. In addition, the study added one important factors of social characteristic to the key factors in the theory of technology acceptance in order to provide better understanding for the factors influencing the acceptance of information technology among the individual perceptions. Methodology: survey questionnaire was distributed to 53 government utilities and 357 cases were used in the analysis. SPSS and Structural Equition Modeling AMOS 18 was used for the analysis of the proposed model. Findings the study confirmed the theory of TAM and showed its potential capability in the public sector. the study has provided empirical evidence for the positive effect of subjective norm on the intention behaviour to use towards the actual usage for the technology the study has provided empirical evidence for the positive effect of social characteristic on the intention behaviour to use. Empirical evidence has shown that the employees and managers have the capability to use the technology. Significance: This study has provided empirical evidence for the effects of new technology determinants in the government sector. In particular, it has successfully revealed that subjective norm and organization culture, are important determinants in influencing the adoption and continue usage of technologies.

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