The Impact of Job Stress Resources on Job Performance of Hotels in Amman
Dr. Bader A Al Qaied

Abstract
This study aims to know the impact of job stress recourses (Organizational factors, individual factors, material and social factors) on job performance for hotels' workers in Amman, where the study community consisted of all workers in hotels in the capital Amman numbering (10) and a random sample was selected from these hotels based on years of experience and the number of employees for the hotel and the sample is represented 100 employee from these hotels, and the study concluded to number of results and the most notable is:
1- The presence of positive impact due the individual factors (Role conflict, ambiguity in the role, increasing in job responsibilities) and social factors (Family relationships, family problems, friends, relatives, and social isolation) and physical environmental factors (Noise, light, temperature, occupational safety and security) in job performance.
2- Lack of impact for organizational factors (Organizational structure, organizational policies, wages, incentives, goal of organization and decision-making) in job performance.
3- The analysis results showed a superficial difference between arithmetical averages for the estimates of participants in study samples on the areas of job stress levels for employees in hotels sector in capital Amman according to gender and that is attributed to females favor most affected by job pressures.
4- The analysis results showed a superficial difference between arithmetical averages for the estimates of participants in study samples on the areas of job stress levels for employees in hotels sector in capital Amman according to the academic qualification variable.
5- The analysis results showed a superficial difference between arithmetical averages for the estimates of participants in study samples on the areas of job stress levels for employees in hotels sector in capital Amman according to years of experience variable.
6- The analysis results showed the lack of superficial differences between arithmetical averages for the estimates of participants in study samples on the areas of job stress levels for employees in hotels sector in capital Amman according to marital status variable.

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