Innovation Research of Enterprise Human Resource selection----The selection of Southwest Airlines
Yang Dan, Chen Xinde
Abstract
Human resource selection is an important part of human resources management, only selected the right people
that enhance the efficiency of the enterprise. Personnel selection is defined as through the scientific tools and
means to identification and investigation the candidates of the recruitment, to distinguish their personality
characteristics and skill level, predict their future job performance, and ultimately selected the people who the
company needed and can fill the appropriate vacancies. Based on the example of the Northwest Airlines
Company, this paper introduces Northwest Airlines’ selection criteria, they are the Southwest way: fun-luving
attitude, the Southwest way: a servant’s heart, the Southwest way: warrior spirit. And then focuses on the
selection process and method of the American southwest airlines, it chooses the appropriate method based on the
culture of the company. According to this example, we will have a more profound understanding of the human
resource selection.
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