Using Theory of Reasoned Action to Explain Taxpayer Intention to Comply with Goods and Services Tax
Zainol Bidin, Faridahwati Mohd. Shamsudin, Zainudin Othman
Abstract
The aim of this study is to investigate the perception of taxpayers towards the implementation of good and
services tax (GST) in Malaysia. Theory of reasoned action proposed by Fishbein and Ajzen (1975) was used as
the underlying theory for the study. One hundred and three respondents in Kedah and Perlis participated in the
study. Multiple regressions were employed to examine the relationship between attitude and subjective norms on
behavioural intention to comply with GST. Results showedthat attitude and subjective norms variables were
significantly and positively related to behavioural intention. All these independent variables were able to explain
28% of the variance in behavioural intention to comply with GST. Implications and recommendations for policy
makers are discussed.
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