Effects of Knowledge Management Competencies of School Principals’ to Quality Studies in School
Kemal Kayıkçı, Ozan Yılmaz
Abstract
The purpose of the study is to determine and compare the Knowledge Management (KM) competencies of
principals of schools in Antalya Province- Turkey which have won Total Quality Management (TQM) Award in
national level and which have not. Also to find an answer to the question “what is the effect of KM capacities of
principals’ on school quality and planned school development process?”. This study was carried out in Antalya -
Turkey on teachers working at state schools. “Judgment Sampling” method was used to select sample. 12
awarded schools’ teachers and 12 equivalent schools’ teachers were invited to the research. In the study both
quantitative and qualitative research methods were used. The quantitative data was gathered via a Questionnaire
which applied to 557 teachers. Seven teachers who had actively worked in TQM system from awarded schools
were interviewed and also documents about TQM System were analyzed to gather qualitative data. The findings
support there is a relation between KM competencies of school principals’ and success in TQM Awards. As a
result of the study it can be suggested that, schools should develop a quality management system and run KM
process very actively for sustainable and planned development.
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