An Evaluative of Hangzhou’s International Tourism Using Triangulation
Bob Lee, Yu Liu, Qiuju Wang, David Groves
Abstract
Triangulation is a method that uses a variety of approaches to compare data points in order to identify issues
from a number of perspectives and get to root causes that influence destination development. It provides a
perspective that a singular evaluation cannot provide because the different data points provide a way to identify a
common core of issues as well as those that present a different viewpoints. Hangzhou tourism program was
triangulated using their database, mystery guest, and the big data source trip advisor. Hangzhou is a very unique
destination once experienced and, if programmed correctly, will have a great depth of experience that will attract
travelers to come back and visit again. It is the intangible dimensions that have made it so popular with the
domestic tourists. It is essential that these intangible qualities be programmed through effective niche marketing
so that the traveler can understand the uniqueness and beauty of the destination.
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