Sustainable Merger and Acquisition Transactions – Important Aspects as Part of a Process Model Especially for Enterprises in the Service Market
Maksim Saat, Jürgen Himmelsbach

Abstract
The recent years have seen worldwide an unprecedented wave of mergers and acquisitions. However empirical research studies show a high failure rate of implemented M&A transactions in enterprises in the service sector. The aim of the paper is to show important success factors for sustainable M&A transactions in enterprises in connection with a newly developed holistic concept for national and international M&A processes for the testing service market (TICET market) and for the service sector market in general. This important success factors are especially the developed and implemented risk management model and the innovation management. Furthermore the results of the developed holistic M&A process model will be analysed, measured and objectivised with the help of a case study, and management instruments will be highlighted. As part of the case study the results of M&A transactions carried out by TÜV NORD and by its main competitor TÜV SÜD were used.

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