International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

Evaluation of Emotional Intelligence and Communication Skills of Health Care Manager Candidates: A Structural Equation Modeling
Assoc. Prof. Dr. Gülsün ERİGÜÇ, Dr. Serap DURUKAN KÖSE

Abstract
Management in the field of health is a position in which the roles are in the forefront that are related to interpersonal relations and the role of communication skills and emotional intelligence is important in success of managers. For this reason, communication skills and emotional intelligence form an important issue for the students who are studying health care management. The aim of this study is to specify the communication skills and emotional intelligence level of students and evaluate this relation. The work group of the study is formed by 284 students studying at Hacettepe University, Department of Health Care Management. Descriptive statistics and structural equation modeling were used in data analysis. At the end of study, the emotional intelligence of female students were determined higher than the male students’ and according to the Structural Equation analysis, a significant positive relation was found between communication skills and emotional intelligence of students.

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