Evaluation of Emotional Intelligence and Communication Skills of Health Care Manager Candidates: A Structural Equation Modeling
Assoc. Prof. Dr. Gülsün ERİGÜÇ, Dr. Serap DURUKAN KÖSE
Abstract
Management in the field of health is a position in which the roles are in the forefront that are related to
interpersonal relations and the role of communication skills and emotional intelligence is important in success of
managers. For this reason, communication skills and emotional intelligence form an important issue for the
students who are studying health care management. The aim of this study is to specify the communication skills
and emotional intelligence level of students and evaluate this relation. The work group of the study is formed by
284 students studying at Hacettepe University, Department of Health Care Management. Descriptive statistics
and structural equation modeling were used in data analysis. At the end of study, the emotional intelligence of
female students were determined higher than the male students’ and according to the Structural Equation
analysis, a significant positive relation was found between communication skills and emotional intelligence of
students.
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