A Survey Aimed at E-Commerce Applications in Firms Operating in Diyarbakir Organised Industrial Zone
Cahit Aydemir

Abstract
Today, it is inevitable for companies and ,in particular SMEs (Small and Medium Sized Enterprises) to keep up with rapidly growing technological innovations and their implementation in company activities. Within the scope of this study, use of e-commerce by the firms located in Diyarbakır Organized Industrial Zone during execution of their activities was identified. Through the survey, we aimed to gain access to approximately 130 firms operating within the aforementioned region. However, it has not been possible to access to some companies due to their seasonal activities, non-availability in their addresses or unwillingness to respond questionnaire. Eighty-four firms participated into the questionnaire. The questionnaire results were transferred to Excel and SPSS program, and the evaluation was performed by means of Excel and SPSS. As a result, it was determined that 14% of the firms make use of e-commerce, while 86% of the do not perform e-commerce. The reason for non-usage of e-commerce was identified as “the system is not a widely acknowledged trading method within their related sector” in accordance with the responses of 36% of the participants. As for the reason for application of e-commerce, 42% supports this type of commerce to “ get access into new markets”.

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