International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

Academics Satisfaction Levels Variation Pertaining Continual Improvement of the Jordanian Universities' Resources "Empirical Study"
Dr. Majed Radi Al-Zoubi, Dr. Akif Lutfi Al Khasawneh

Abstract
This study sough to identify variability of satisfaction levels considering the demographic characteristics of faculty members at the Financial and Administrative Sciences' Departmens in the Jordanian Universities. Participants included (280) faculty members. The questionnaire was the instrument used to gather data and conclude results. Major results included that:
1. The highest satisfaction levels regarding continued improvement practices acquired by participants for all (human, financial, physical, technological, and knowledge) resources by age characteristics were for those in the age group (25-29 yrs).
2. As for gender, males were satisfied regarding continued improvement practices on the composite resources (human, financial, physical, technological, and knowledge) more than females. The highest satisfaction level was on the knowledge resources and the lowest was on the financial resources, by females, too.
3. The highest satisfaction level regarding continued improvement practices on the composite resources (human, financial, physical, technological, and knowledge) was among employees who have been in service (1-4 yrs) and higher those who had one year or less in service who were the least satisfied in the knowledge resources domain, but lower than satisfaction level those who have been in service less than a year in the technological resources domain.
4. There were differences in participant responses by such variables as gender and university proprietorship regarding low satisfaction levels on all resources. This variation is also perceived among participants as revealed by their standard deviations of demographic characteristics, age and university proprietorship.

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