International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

The Use of I-Staff Portal among Non Academic Staff in Public University in Malaysia
Nur Shafini Mohd Said, Siti Rapidah Omar Ali, Farah Ahlami Mansor

Abstract
In this computer era, I-Staff Portal becomes the most essential part in distributing, storing, and retrieving human resource information. It helps organizations to optimize the value of information for easy accessible and usable for any and all organizations purposes. However, many employees are ready for digital machines but not for the systems. Employees were resistance to change because of feeling fear of not being well-equipped with skills and experience to do job properly using new tools. Thus, this study attempted to examine the relationship between perceived usefulness and perceived ease of use towards the usage of I-Staff Portal among non academic staff in UiTM Terengganu. This study applies stratified random sampling. A total of 201 questionnaires were distributed to the non academic staff in Universiti Teknologi MARA, Terengganu. Pearson Product-Moment Correlation Coefficient and multiple regression were used to identify the relationship of perceived usefulness and perceived ease of use on intentions to use. The findings showed that all two dimensions towards the usage of I-Staff Portal have a relationship with behavioral intentions to use I-Staff Portal among non academic staff. Thus, the findings confirm the hypothesis 1 that there is a positive relationship between usefulness and intentions to use. The findings also confirm the hypothesis 2 that there is a positive relationship between usefulness and intentions to use. It is important to the management of UiTM to provide adequate infrastructure and services such as user friendly application and stable network connectivity as the success of I-Staff Portal depends on the intention and commitment to use the system.

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