International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

 

“Leader’s Interpersonal Skills and Its Effectiveness at different Levels of Management”
Aamir Khan, Dr. Wisal Ahmad

Abstract
This research study analyzed Leader’s Interpersonal skills (Ability to Motivate, Communicate, and Build Team) and its effectiveness at different levels of Management. Literature showed that these skills are important to be effective leader but it didn’t show that which skill is more important at different levels of management. For this purpose questionnaire was distributed to 150 employees in diverse departments in Kohat University of science and technology includes Top level, Middle level and Lower level employees. Descriptive tests of means and ANOVA were used as the most appropriate statistical techniques to analyze that which skill is more important at different levels of management. The results of this study found that at Top level of management leader’s ability to Build Team is more important as compared to Middle level of management but did not significantly differ as compared to Low level of management. At Middle level hypothesis was not supported (i.e. Ability to Communicate was not most necessary to be effective at Middle level of management). At Low level of management leader’s ability to Motivate is more important as compared to Middle level of management but did not significantly differ as compared to Top level of management.

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