International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss


The Influence of New Public Management Practices on the Attitudinal Change of Government Employees toward Accountability
Mann Hyung Hur

This study explored the attitudinal change of government employees to accountability in accordance with the state’s paradigm shift from traditional public administration to New Public Management. To conduct this study on the level of accountability of government employees, the most seriously neglected dimensions of accountability, the most critical dimensions of accountability, and the most important government programs to have accountability were examined. The findings were as follows: First, the level of accountability for Korean government employees is lower than the level they evaluate for themselves, and it does not meet the level that academic experts and policy monitors expected. Second, citizen satisfaction was considered the most seriously neglected of the four dimensions of accountability. Third, performance is of the two most critical among the four dimensions of accountability. Finally, although government employees considered both performance and compliance as the most critical dimensions to hold accountable, their answers to the question about the most critical accountability system were different from their answers regarding the single most critical dimension.

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