Understanding Bank Service Quality in Customers’ Terms: An Exploratory Analysis of Top-Of-Mind Definition
C. Joanna Lee

Thriving as a City in Year 2020: A Model for Urban Vitality
William L. Weis, David W. Arnesen

Cluster Analysis Model for Chosen of High Performing Greyhounds
Anil Gulati, William Bosworth

Utilizing a Learning Loop Framework in IS Security
Angela Mattia

Retention in Business Education: Understanding Business Student Perceptions of Academic Advising and College Life
Margaretha Hsu, April Bailey

Perception of Color in Product Choice among College Students: A Cross-National Analysis of USA, India, China and Turkey
Okan Akcay, Muhammed H. Dalgin, Swati Bhatnagar

Research into the Processing Mechanism of English Relative Clause by Chinese English Learners
Wang Huili, Yin Lijing, Li Qiang

“Does the Customers’ Educational Level Moderate Service Recovery Processes?”
JESÚS J. CAMBRA FIERRO, JUAN M. BERBEL PINEDA, ROCÍO RUIZ BENÍTEZ, ROSARIO VÁZQUEZ CARRASCO

A DESCRIPTIVE ANALYSIS OF GAUTENG ENTREPRENEURS WITH RESPECT TO THE OLD DEBATE OF WHETHER ENTREPRENEURSHIP IS AN INBORN QUALITY OR CAN BE LEARNT
J.A.A. Lazenby, R.P. Machaba

An Empirical Test of Training Outcomes in the Australian Hotel Industry Gregory
Kenneth Laing, Paul Andrews

Proposing an Approach for Additive and Multiplicative risks With the Case Study in Gas Transmission lines
Fahimeh Moosavi, Mahdi Karbasiyan, Pejman Roohi

Fairness Perceptions of Performance Appraisal System: An Empirical Study of Civil Servants in District Dera Ismail Khan, Pakistan
Malik Ikramullah, Bahadar Shah, Faqir Sajjad ul Hassan, Tariq Zaman, Hamad Khan

EMPLOYMENT OF FACULTY OF EDUCATION STUDENTS: PUBLIC PERSONNEL CHOSEN EXAMINATION (PPSE)
Assist. Prof. Dr. Senay Nartgun

THE DEVELOPMENT OF INNOVATION CAPABILITY OF SMALL MEDIUM ENTERPRISES THROUGH KNOWLEDGE SHARING PROCESS: AN EMPIRICAL STUDY OF INDONESIAN CREATIVE INDUSTRY
Rahab, Sulistyandari, Sudjono

CURRENT APPROACHES IN E-ADVERTISEMENT
Assistant Prof. Yusuf KES

Role of Micro Finance in Reducing Poverty: A Look at Social and Economic Factors
Muhammad Kashif Khan Durrani, Dr. Abid Usman, Muhammad Imran Malik, Shafiq Ahmad

AN ASSESMENT OF THE PERFORMANCE OF REFORM IN NIGERIA AND MALAYSIAN NATIONAL HEALTH SCHEME PROGRAMME
Yahya Saleh Ibrahim, Mohamad Khan Jamal Khan

CHANGE IN HIGHER LEARNING INSTITUTIONS:Lecturers’ Commitment to Organizational Change (C2C)
KHALID DAIF, NORHAFEZAH YUSOF

FROM INTELLECTUALS TO DOXOSOPHERS: EDWARD SAID AND THE FUTURE OF INTELLECTUAL
Dr. H. BAHADIR TÜRK

CORPORATE GOVERNANCE FAILURE AND ITS IMPACT ON FINANCIAL REPORTING WITHIN CHOSEN COMPANIES
Norlia Mat Norwani, Zam Zuriyati Mohamad, Ibrahim Tamby Chek

AHI-ORDER ORGANIZATION FROM OTTOMAN EMPIRE UNTIL TODAY AND ITS ECONOMICAL DEVELOPMENT RELATION
Assoc. Prof. Mehmet KARAGÜL

Ten Ways of Managing Person-Organization Fit (P-O Fit) Effectively: A Literature Study
Sutarjo

Comparative Analysis of Nigerian Educational System
OKORO N. P.

The Heated Debt Ceiling Debate: The Summer of 2011
Sahar Bahmani

An investigation of Influencing Factors Customers’ Loyalty in a Four Star Hotel in Iran
Bahram Ranjbarian, Reza Dabestani, Elaheh Khajeh, Imaneh Noktehdan

Al-Maturidi’s Exegesis of Ayahs on Allah’s Will  regarding Acts under Human Responsibility
Ömer Faruk Bilgin

Using Integrated FMEA-DEA Approach to Classify Purchasing Items Based on Kraljic’s Model
S. Mohammad Arabzad, Mazaher Ghorbani

An Analysis of the Relationships between Financial Indicators and Energy Prices among the OECD Countries
Assist. Prof. Dr. Ayhan KAPUSUZOGLU, Prof. Dr. Mehmet Baha KARAN

ANALYSIS OF RESPONSIVENESS OF TAX REVENUE TO CHANGES IN NATIONAL INCOME IN KENYA BETWEEN 1986 -2009
Timothy C. Okech, Peter G. Mburu

Macroeconomic Dynamics in the Oil Exporting Countries: A Panel VAR study
Mohsen Mehrara, Mohsen Mohaghegh

OTTOMAN-SPANISH ECONOMIC RELATIONS IN THE SIXTEENTH CENTURY: RIVALRY IN THE MEDITERRANEAN
Faruk Bal

PLANNING AN INVESTMENT PROGRAM OF A COMPANY IN VIEW OF REINVESTMENT OPPORTUNITIES
Yuriy V. Trifonov, Sergey N. Yashin, Egor V. Koshelev, Sergey A. Makarov