International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

 

The Influence of Distributive Justice on Organizational Citizenship Behaviors: Mediating Role of Emotional Exhaustion and Organizational Attachment
Abdul Haque, Muhammad Shakeel Aslam

Abstract
This study investigated the perceptions of Pakistani bankers towards distributive fairness and its effects on organizational citizenship behaviors directly and through the mediating role of emotional exhaustion and organizational attachment. A structured questionnaire was used to collect the data from 406 banking sector employees. Data was analyzed through confirmatory factor analysis, structural equation model and correlation analysis. The study found that perceptions of distributive fairness have significant positive effects on organizational citizenship behaviors directly and through mediation of emotional exhaustion and organizational attachment. The results provide innovative implications for Pakistani organizations to develop attitudinal and behavioral outcomes of their employees. The limitation and future research avenues have also been discussed in the study.

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