International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss


Teacher Leaders and Colleagues Assessing Conflict Resolution Skills: A Comparison of Perceptions
Douglas E. Roby

The focus of this study is on teacher leader perceptions concerning conflict resolution skills. Teachers included within the study (N=70) examined their skills for resolving conflict at the workplace, which included teachers employed at public and private preschools, elementary, middle/junior high, and high schools. A conflict resolution survey was administered to the teachers, who were enrolled in a teacher leader masters degree program. Colleagues of those teachers completed conflict resolution surveys for comparison purposes. Results were analyzed to check alignment of perceptions. Analysis of the surveys indicated no statistically significant differences in teacher self-perceptions and teacher colleagues’ perceptions of conflict resolution skills. Thus, self-perception of teacher leaders and perceptions of their colleagues reveal consistent findings. Study participants used the results of the analysis to work on improving weak areas in conflict resolution.

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