Trust- The Missing Link in Construction
Roberto Soares

Abstract
The lack of trust observed on contemporary construction organizations has been identified as one main cause of unsuccessful completion of projects. The aim of this paper is to identify why distrust has become the norm among construction players. The methodology used to investigate this issue will be through a comparative analysis of the construction model proposed by Peter Ducker, using it as a benchmark, in which the basic organization is (1) by homogeneous stages,(2) systematic organization of work groups, and (3) systematic training to perform work. This model will be compared with the work organization of contemporary construction organizations and variances towards trust will be discussed. Topics discussed in the paper are: trust concept, unique-product production, homogeneous stages, organizing work, training to perform work, analysis and discussion, conclusion and five recommendations are provided to replace distrust by trust on contemporary construction organizations.

Full Text: PDF